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How Secure is my Information at PartingWishes.com?

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Security AssuredThis site uses state-of-the-art digital encryption and security technologies to protect the privacy and security of our member information and has specific security measures in place to protect the loss, misuse and alteration of the information under our control.

All data passing from your computer to PartingWishes.com is authenticated and encrypted using 128-bit Secure Socket Layer (SSL) encryption using technologies provided by Thawte Corporation. This is the most advanced level of encryption available today, and it means that any information sent from your computer is scrambled in a way which makes it completely unintelligible if intercepted. When you are on a secure section within the PartingWishes.com site (i.e. after you have logged in as a member), a padlock will appear at the bottom of your web browser's screen. This is your assurance that the encryption is in place and that you are communicating across a secure link.  To verify the validity of our web site's SSL encryption certificate, click on the Thawte graphic which appears on every one of our secure pages.

We do not store any of your credit card information.  All credit card transactions are processed through a third party secure gateway, and the information your provide is only used for making the current transaction.  No information about your or about your credit card is ever stored on our web site, in our databases, on our web servers, or on the secure gateway server.

All sensitive personal information is stored in a highly encrypted format on our server.  We use an industry standard high security streaming-encryption algorithm known as "RSA" to encrypt all sensitive personal information before it is stored online. RSA is a public-key cryptosystem developed by MIT professors Ronald Rivest, Adi Shamir and Leonard Adleman. (To give you a feeling for the level of security provided by this encryption, it has been estimated that with the most efficient algorithms known to date, it would take a computer operating at 1 million instructions per second over 300 quintillion years to break the encryption.)  Also, the encryption method used ensures that the only way possible to access and view the sensitive personal information stored here by a PartingWishes.com member is by using a private internal encryption key which is unique for every member.  Our software algorithms ensure that the encryption and decryption of a member's sensitive personal information can only be performed by the member themselves, or by those designates to which the member has provided a separate unique key known as a "Keyholder® ID".  It is not even possible for the operators of this web site to decrypt a member's sensitive personal information without knowledge of this encryption key.

As an additional security measure, all successful and unsuccessful attempts to login to a member's account are logged in our database along with date/time stamps, IP addresses, and other detectable information from the user.  This information will be used for law enforcement purposes and for the protection of our members should there be any suspicion of unauthorized access to our database.

Furthermore, we offer members the option of receiving an email alert message whenever their sensitive personal information is accessed, or attempted to be accessed, using a valid key.  If unauthorized access is suspected, clicking a link within the email will immediately disable access to the member's sensitive personal information for that key, until the member re-enables the access themselves, or until we are contacted by the member and provided with specific information validating their identity.

To protect against catastrophic data loss, daily backups are performed on each of our servers to separate locations in Canada and the U.S. Hence, if any one of our servers experienced technical difficulties, our member data would not be at risk.

We also employ a number of physical security mechanisms to ensure the physical protect of your information.  Physical protection of our systems includes:

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Fire detection and fire suppression systems with dry pipe pre-action sprinkler systems

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N + 1 redundant power supplies, providing dual power feeds and backup batteries, water coolant systems and generators

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N + 1 redundant climate control, providing primary and backup chiller units, cooling towers, and water storage

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Local network operations center (NOC) for monitoring all data center operations

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24x7 monitoring and support of network connection and server availability

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24x7 uniformed guard service with interior and exterior closed-circuit television surveillance

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Electronic access at all data center entrances, including biometric hand scanners

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Electronic key management systems and individually keyed cabinets

As you can tell by reading the above, we take the security and privacy of all of our member information very seriously.

 

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